Accessibility statement for the OT Support Hub under Central London Community Healthcare NHS Trust
This statement applies to content published on the OT Support Hub under the Central London Community Healthcare NHS Trust (CLCH),
This website is hosted by CLCH. We want as many people as possible to be able to use this website.
For example, that means you should be able to:
- change colours and contrast levels
- zoom in without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader
- understand the text which is written as simply as possible
There is advice available online to help you make your device easier to use if you have a disability, including from the AbilityNet charity.
How accessible is this website?
Some parts of the OT Support Hub website are not fully accessible:
- most older PDF documents are not fully accessible to screen reader software
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please complete our Contact Us form.
We’ll consider your request and get back to you in 10 working days.
Reporting accessibility problems with this website
We are always looking to improve the accessibility of this website. If you find any problems not listed in this statement or think we’re not meeting accessibility requirements, please complete our contact form on our Contact Us page.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
CLCH is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
The OT Support Hub website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.
Non accessible content
The content listed below is non-accessible for the following reasons:
- Non-compliance with the accessibility regulations
On the Central London Community Healthcare (CLCH) website:
- This website contains approximately 73 documents, some of which are in PDF formats, which are not fully accessible to screen readers.
Content that’s not within the scope of the accessibility regulations
· PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
We have a large library of PDFs or Word documents, some of which have templates and checklists. If you are having problems accessing a particular document, please let us know by completing our Contact Us form.
We are working to remove documents that are no longer needed or do not meet accessibility standards.
Preparation of this accessibility statement
This statement was first prepared on 14 July 2025. It will be reviewed in July 2026.
The OT Support Hub website will be audited annually and the next audit will take place in July 2026.